A NSW Government website

Reporting animal welfare complaints

For complaints and enquiries about animal cruelty or neglect

➨ Reporting & enforcement

General enquiries


Exhibited licencing enquires 

If you require further information or help with licensing and compliance, please contact the Biosecurity and Food Safety Licensing and Accreditation unit at exhibited.animals@dpi.nsw.gov.au or on 1800 680 244.

Animal research enquires

If you require further information or help with licensing and compliance, please contact the Biosecurity and Food Safety Licensing and Accreditation unit at quarantine@dpi.nsw.gov.au or on 1800 680 244.

General enquiries

For general animal welfare enquiries, contact:

Animal Welfare, NSW Department of Primary Industries and Regional Development

Postal address:
Locked Bag 21
Orange NSW 2800

Phone: 1800 680 244
Email: animal.welfare@dpird.nsw.gov.au