Response
If you are experiencing an emergency where you require immediate assistance, please call ‘000’.
Responding to disasters can be stressful and dangerous but is made much easier if you have prepared your farm or business ahead of time. Be sure to have an Emergency Plan in place that you can follow when facing an emergency or natural disaster. Importantly, ensure yourself and others are kept safe from danger caused by risks like severe weather, damaged infrastructure, or hazardous conditions.
To assist with decision making during emergencies, a farmer pocket guide has been created to provide practical steps to help dairy farmers anticipate, respond to, and recover from emergencies.
Designed for quick reference, the Dairy farmers’ pocket guide to emergency response (PDF, 673.91 KB) has space to add your own farm-specific details, contacts and emergency information. Keep it in a handy spot so key information is easily accessible.
The Dairy Emergency Response and Recovery Plan-on-a-Page is a handy document to have in the dairy or somewhere clearly visible for use during emergency response. It lists some common emergency apps and sources of emergency information, and also includes a section for contact information relevant to your business. This resource is most effective when you prepare the contact information and tools before the emergency unfolds.
There are a range of resources to help you during an emergency:
Help during a flood or storm
Call NSW SES on 132 500

Emergency apps
Download these four apps for weather warning, hazard notifications, road impacts and help from emergency services:
- Hazards near me NSW
- Emergency Plus
- BOM Weather
- Live Traffic NSW
Disease and biosecurity hotlines
If you are responding to a pest or disease, it is important you report it to DPIRD. You'll find up to date information on all pests and diseases known to the NSW government on the Biosecurity section of our website.
Hotline numbers of most relevance to dairy are:
- Emergency Animal Disease Hotline - 1800 675 888 (or call a vet)
- Exotic Plant Pest Hotline - 1800 084 881
This pocket guide for preparing livestock for transport related to emergency disease contains useful information around livestock management during as emergency disease response.
Emergencies in NSW
The NSW Government has created a website with information on planning and recovery for fires, floods and other emergencies in NSW. This information is not agriculture specific but contains contact information and useful sources of information when in an emergency situation. We suggest saving any relevant contact details in advance of an emergency.